Ian Owens
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PORT TOWNSEND, WA |
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Phone (360)301-2274 • E-mail iano@ianowens.com |
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Enterprise Software Pre-/post-Sales engineer with 20+ years experience in multiple industries ü Broad technical skills combined with outstanding business communications ability. ü Versatile team-player experienced in all aspects of software development, sales and service. ü Independent self-starter, selling/servicing clients throughout North America, Europe and Asia. ü Industries include: Aerospace, Automotive, Semiconductor, Electronics, Medical Devices. |
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Technical Skills · Software Support and Troubleshooting · Onsite Professional Services · Client/Server and Web Development · Languages: VB.Net, ASP.Net, C/C#, Web Services, XML, JavaScript, PHP, CSS. · Windows Server/XP, Unix. · SQL Server, Oracle, MySQL · Crystal Reports, Camstar Manufacturing, Statit SPC, CAD/CAM, Dreamweaver. |
Business Skills · Sales Engineering/Demo Development · Experienced presenting to Executives, IT Staff, and line workers. · Technical Marketing/Writing · Customer Training and Education · RFI Responses and Cost Justifications · Plant Floor Operations, Quality Systems · Documentation and Courseware |
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Professional experience |
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2005-Present Owens Consulting Services, LLC Port Townsend, WA Manufacturing Systems, Education, Web Development, E-Commerce n Consultant – Founded an independent consultancy to work with companies and individuals on varied technical projects. Clients during 2009 include: o Camstar Systems Inc. – MES System implementation at Life Technologies. Detailed Design documentation and Component Development using InSite (v4.2) Designer. o Charles J. Connick Stained Glass Foundation – Web Development for non-profit. o Takayama Dojo – Original website design for martial arts business. 2000-2005 Camstar Systems, Inc. Charlotte, NC Supplier of InSite™ Manufacturing Execution System and Integration Services n Sales Engineer – Tailored software demonstrations world-wide to executives, production managers and IT staff as the key element of the sales process. Technical RFI preparation. o Won $500K+ account within several months of hire; received VP’s Sales Award. o Worldwide User Group Meeting Speaker, 2001. n Consultant, Professional Services - Design, develop and integrate web-based Enterprise manufacturing applications using object-oriented data modeling tools (Insite Designer), SPC and Event Management applications. o Provided outstanding onsite and remote support to Amkor Technology Taiwan. Solution was later rolled out to all other Amkor plants in Asia. o Technical lead for TriGem Computer implementation, a featured Camstar “Success Story.” o Prototyped new product modules for Manufacturing Calendar and Operator Certification, later incorporated into standard InSite product. o Technical Trainer for all Advanced Product Training, including Object Design, Factory Modeling, Programming (XML interface SDK), and SPC. |
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1998–1999 PS Industry Inc. Lakeland, FL Supplier of KAPES, Knowledge-Aided Planning and Estimating System n Sales Engineer – Developed and presented demonstrations of KAPES software for process planning, time generation and cost estimating to prospective clients and at trade shows. o Won first US account (Dana Corporation) in competitive demonstrations, 1998. o Technical lead for five sales representatives on sales calls throughout North America. o Created automated software demonstration CDs and supporting marketing materials. o Designed and maintained corporate web site, including online cost justification application, which is still in use today. |
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1990-1998 CimTelligence Systems, Inc. Lexington, MA Supplier of IntelliCapp and Process Innovator™ Manufacturing Process Planning Software n Senior Manufacturing Consultant – Held customer-facing positions in Professional Services, Sales and Training to implement enterprise business systems at Fortune 500 clients. o Authored all functional specifications for next-generation web-based manufacturing process planning system. Trademarked Process Innovator™ product name. o Conceived, developed, and marketed a web server product for dynamically converting customer legacy data into web content; the first of its kind in 1996. o Authored all user training materials, on-line help system and corporate web site. o Led Development, Quality Assurance and Customer Support efforts during sale of company, retaining 90% of customer base. |
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1985-1990 GE Aircraft Engines Lynn, MA Manufacturer of turbine engines for commercial and military aircraft n Design Engineer – Performed engineering design and analysis functions on production aircraft engine compressor and turbine components. o Turbine Design Engineer for T700 Turboshaft/Turboprop engine. Analyzed field failures, determined root cause and authorized design changes. o Compressor Aeromechanical Design: Compressor blades, vanes and structures; analyzed stress/deflection of thermal, centrifugal and vibration conditions. o Directed entry-level Edison program engineers and assigned unit responsibilities. o Completed MS Engineering degree while employed full-time. o Recognized for outstanding academic achievement, Engineer’s Day, 1990. o Interviewer, Engineering Development Program Campus Recruiting, 1990. |
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Education |
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MS Manufacturing Engineering, Boston University, 1989 BS Mechanical Engineering, cum laude, University of Massachusetts, 1985 |
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